Cancellation Policy

All Sales Are Final All sales for services, courses, and digital products are final. Due to the nature of these offerings, refunds will not be issued under any circumstances. By purchasing, you acknowledge and agree to this policy. Rescheduled Appointments For one-on-one sessions, rescheduling may be available with at least 24 hours’ notice. Please contact hello@katiepotratz.com if you need to make changes to your scheduled appointment. If you have any questions before purchasing, feel free to reach out to ensure the service or program is the right fit for you.

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